There are several things that stood out to me when we worked together - your professionalism, attention to detail, extensive knowledge of the real estate business and market, prompt responses to questions and steadfast guidance, all while navigating the multitude of changes in processes and documentation due to Covid.
From our first meeting, I knew that I could rely on you to successfully sell my home at the very best price. I never worried that any detail would be missed or forgotten - you were mindful of the present while keeping an eye on the next several steps. I wouldn't hesitate to recommend you to my friends and family.
Susan, I want to thank you for all of your hard work on getting our family home sold. You and Caroline really did an excellent job, from staging to the nuts and bolts of getting (and keeping) this sale on track. My brother and sister are also very appreciative for all of your professionalism, dedication and hard work. I look forward to referring you to my friends and family.
You care about your clients.
Relaxed - easy to work with.
On top of everything. It is an amazing job that you have done for me.
We were delighted with the sales advice, support and follow-through Susan and Caroline provided in the recent sale of a Trust property. Their expertise was invaluable. Both Susan and Caroline were very professional and responsive to the many questions and concerns we had. They were patient and diligent throughout the entire process and kept us updated every step of the way. We highly recommend them when it comes to the purchase or sale of Trust, Probate and Conservatorship real estate matters. We’ve also used their services for the sale and purchase of our personal residences and have been equally impressed.
“Caroline was a huge help in selling my mom's house last year. In so many ways: Assessing market value, coaching me in the necessary touchups and grooming, guiding a novice house-seller through the many hoops and when to jump through each. She was ahead of the curve through the whole process. On top of which she's a pleasure to work with: open, available, and courteous. Top notch!”
You constantly kept me informed about everything.
The patience Caroline had with us during our drawn-out search was amazing. Maintained her cool under strange situations.
Excellent communication. Susan is very professional, nice and detailed.