There are several things that stood out to me when we worked together - your professionalism, attention to detail, extensive knowledge of the real estate business and market, prompt responses to questions and steadfast guidance, all while navigating the multitude of changes in processes and documentation due to Covid.
From our first meeting, I knew that I could rely on you to successfully sell my home at the very best price. I never worried that any detail would be missed or forgotten - you were mindful of the present while keeping an eye on the next several steps. I wouldn't hesitate to recommend you to my friends and family.
Extensive Knowledge of the Real Estate Business and Market
Caroline Glasner is a top-notch realtor who truly knows her business and is a pleasure to work with. She is well versed in both the traditional and digital aspects of real estate. I was in a daunting situation, responsible for a selling house that hadn't been updated in 40 years, with reverse mortgage wolves lurking at the door.
With her knowledge and expertise Caroline knew exactly how to move forward and handle every obstacle. She calmly guided me through the process of preparing, listing, and selling my mother's house under difficult conditions. In addition to answering all of my questions she offered valuable information and insight I would not have had with another realtor, as she is also a trained attorney.
She was very responsive to my needs, returning all calls, texts and emails promptly. I wouldn't hesitate to work with her again.
Well versed in both the traditional and digital aspects of real estate!
Susan, I want to thank you for all of your hard work on getting our family home sold. You and Caroline really did an excellent job, from staging to the nuts and bolts of getting (and keeping) this sale on track. My brother and sister are also very appreciative for all of your professionalism, dedication and hard work. I look forward to referring you to my friends and family.
Did An Excellent Job
Relaxed - easy to work with.
Easy To Work With
On top of everything. It is an amazing job that you have done for me.
You care about your clients.
My experience working with Team Caroline as a seller involved the 5 "C's":
1) COVID19 Chaos: Who would have predicted this complication? We planned our sales date months in advance. Soon after we put our house on the market and started making good traction... COVID19 shut us down. Caroline was able to pivot from public open house weekends to 100% private showings. She was constantly up to date on COVID19 restrictions and compliance. We continued to have a steady flow of prospective buyers. It was a lot of extra work for Caroline and Susan and we are grateful they kept us moving forward. 2) Communication: Caroline was effective with her communication skills. She used a variety of tools that worked well for the changes at home because of COVID19, Email, text messages, phone call, and DocuSign links helped get the job done. 3) Counsel: Caroline's expertise was priceless. She was able to counsel us on strategy, and clearly presented our choices during negotiations. Having an attorney as your real estate broker is a real bonus. I felt very confident as a client during each leg of this transaction. 4) Clutter: Caroline and Susan were able to assist us in how to de-clutter our house in advance. Susan has a wonderful eye to help the house look inviting. They also helped us decide which repairs would add the most value given our limited resources. 5) Cats: Finally, our two elderly cats were safe and secure during the numerous showings. One of our cats became a celebrity as she often helped show the house by visiting with prospective buyers and their agents.
Caroline Glasner assisted me with the recent sale of my home in Point Loma and sale of inheritance property 15 years ago. I am a client for life.
I am a client for life!
We were delighted with the sales advice, support and follow-through Susan and Caroline provided in the recent sale of a Trust property. Their expertise was invaluable. Both Susan and Caroline were very professional and responsive to the many questions and concerns we had. They were patient and diligent throughout the entire process and kept us updated every step of the way. We highly recommend them when it comes to the purchase or sale of Trust, Probate and Conservatorship real estate matters. We’ve also used their services for the sale and purchase of our personal residences and have been equally impressed.
Caroline was a huge help in selling my mom's house last year. In so many ways: Assessing market value, coaching me in the necessary touchups and grooming, guiding a novice house-seller through the many hoops and when to jump through each. She was ahead of the curve through the whole process. On top of which she's a pleasure to work with: open, available, and courteous. Top notch!
The patience Caroline had with us during our drawn-out search was amazing. Maintained her cool under strange situations.
Excellent communication. Susan is very professional, nice and detailed.